Remote User Research

Two phases of research to increase conversion to online ride-booking tools for members of a public healthcare program.

User Interviews

See the Case Study

Moderated User Testing

See the Case Study

A Balancing Act: Crafting Effective Design Systems in Limited-Resource Environments

Speaker, Nov 2023, Drupal GovCon

User Flow to UI Design

Simplifying a user flow on the front end while matching a complex process

Read the Case Study

Product Purchase Flow

Improving a purchasing flow after acquisition

Read the Case Study
updated 2023